One of my pet hates is rudeness. I am NEVER rude to anyone….unless they are rude to me first. I have thought that customer service in many of our larger retail outlets is becoming worse, even to the point where some people are just plain rude. Just this morning I was purchasing some items at a larger retail outlet and the girl who was serving me didn’t greet me with a hello – this is something I find myself having to initiate more and more as the time goes on, and then she let out a massive sigh right in the middle of the transaction.
Is the level of customer service really terrible these days? Or am I just getting older and grumpier?
I must admit, it makes online shopping far more appealing!
What are your thoughts? I’d love to hear your thoughts.